Last updated: 23 July 2026

Introduction

MCB Electrical (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect when you use our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Michael Bosworth (Sole Trader)
Trading as MCB Electrical

Information We Collect

Information You Provide

If you contact us using our website enquiry form, we may collect:

  • Your name
  • Email address
  • Telephone number (if provided)
  • The contents of your enquiry

We only collect the information necessary to respond to your enquiry and provide our services.

Information Collected Automatically

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on the website
  • Device and browser type
  • Approximate geographic location
  • Referring website
  • IP address (anonymised where applicable)

This information is used in an aggregated form to improve our website and services. We do not use Google Analytics to identify individual visitors.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries
  • Provide quotations or information about our services
  • Improve our website and user experience
  • Maintain the security and performance of our website
  • Comply with legal obligations where required

We will never sell your personal information to third parties.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate Interests – to respond to enquiries and improve our services.
  • Consent – where required, such as for optional analytics cookies.

Cookies

Our website uses cookies.

These include:

  • Essential cookies required for the website to function.
  • Analytics cookies provided by Google Analytics, which help us understand how visitors use our website.

Where required by law, analytics cookies will only be used after you have provided your consent through our cookie banner.

You can also manage or delete cookies through your web browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers where necessary to operate our website, including:

  • Website hosting providers
  • Google Analytics
  • Website maintenance providers

These organisations only process your information on our behalf where necessary.

We will only disclose your personal information if required by law.

Data Retention

We retain enquiry information only for as long as necessary to respond to your enquiry, provide our services, meet legal obligations, or resolve disputes.

Analytics data is retained in accordance with our Google Analytics settings.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable
  • Object to or restrict certain processing
  • Request transfer of your personal data where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

MCB Electrical
Michael Bosworth (Sole Trader)

Email: michael@mcb-electrical.com

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk